SHERP

QFD와 DEA를 활용한 웹 사이트 서비스 수준 평가 프레임워크
(The)Service quality evaluation framework of the web site : using QFD and DEA

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Authors
허용민
Advisor
박용태
Issue Date
2005
Publisher
서울대학교 대학원
Keywords
서비스Service웹사이트Web site품질QualityQFDQFDDEADEA
Description
학위논문(석사)--서울대학교 대학원 :산업공학과,2005.
Language
Korean
URI
http://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000050992

http://hdl.handle.net/10371/11771
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College of Engineering/Engineering Practice School (공과대학/대학원)Dept. of Industrial Engineering (산업공학과)Theses (Master's Degree_산업공학과)
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