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Evaluation of Performance Management Gap in the Case of Ministry of Power The Impact of Performance Management System on Employees Productivity : 에너지부 사례를 중심으로 성과관리의 차이에 대한 평가: 성과관리시스템이 근로자 생산성에 미치는 영향
DC Field | Value | Language |
---|---|---|
dc.contributor.advisor | 고길곤 | - |
dc.contributor.author | 실비아 | - |
dc.date.accessioned | 2017-10-31T08:41:26Z | - |
dc.date.available | 2017-10-31T08:41:26Z | - |
dc.date.issued | 2017-08 | - |
dc.identifier.other | 000000145045 | - |
dc.identifier.uri | https://hdl.handle.net/10371/138198 | - |
dc.description | 학위논문 (석사)-- 서울대학교 행정대학원 행정학과, 2017. 8. 고길곤. | - |
dc.description.abstract | Over the years Performance Appraisal system was the major tool for
managing performances in many organizations and the Ministry of Power (Ghana) was not an exception to that. However, due to its notable challenges, organizations sought after new ways to improve upon the system to help attain the vision, mission and goals of their organizations. Performance Management System is a new system of managing employees performance in our business world of corporate organizations, as a result, lots of scholars have researched into the topic to unravel the best ways organizations can effectively manage performance in order to achieve the speculated results. This study dwelt on the analysis and exploration of the impact of Performance Management System on employee performance. It sought to compare the Ministrys past performance practices to this new system to ascertain the differences and identify lapses that caused failure to the old (Appraisal) system. As a result, inductive research approach was used by conducting a survey at the Ministry. The aim was to find out the gaps that pertained in the old Performance Appraisal System, the potential gaps in the new Performance Management System and also to predict the future performance of the new system based on findings. Moreover, Policy recommendations were proposed after the following findings were deduced from the data and gap analysis. A critical examination and analysis of the comparison drawn between the old system, the new system and prediction made about the future state of the new system provided clear results that consistently showed huge gaps in the old Performance Appraisal System. Nonetheless, the Performance Management System was also found to have few gaps that could be bridged when the proposed recommendations provided are enforced to secure its future sustainability. The research was closed up with a summary of analysis made in respect of the attainment of the research objectives which proved to be realized at the end. Also, the outcomes of the research disclosed new areas that could be studied to improve the Performance Management System and as such, research questions were introduced to guide further studies on the topic respectively. | - |
dc.description.tableofcontents | CHAPTER 1: BACKGROUND OF STUDY 1
1.1 Research Background 1 1.2 Problem Statement 1 1.3 Lapses in the Appraisal System 3 1.4 New Performance Management System 4 1.5 Rational of Research 5 1.6 Statement of Objectives 6 1.7 Reasons for selecting MOP as Unit of Analysis 6 CHAPTER 2: LITERATURE REVIEW 8 2.1 Introduction 8 2.2 Research Theory 8 2.3 Research questions 8 2.4 Conceptualization 9 2.5 Performance Management 9 2.5.1 Aims of Performance Management 12 2.5.2 Performance Management System 13 2.5.3 Setting up Performance Management System 17 2.5.4 Managing and Reviewing Performance 21 2.5.5 Employee Performance 23 2.5.6 Employee Performance Measurement 23 2.6 Performance Appraisal System 25 2.6.1 Steps in Appraising 27 2.6.2 Problems Associated with Appraisal System 28 2.6.3 Overcoming errors in Performance Appraisal 29 2.7 Summary of Literature Review 30 2.8 Decomposition of Performance Management Programs 32 2.8.1 Theoretical Background of each component 34 2.9 Conclusion 40 CHAPTER 3: RESEARCH METHODOLOGY 42 3.1 Introduction 42 3.2 Dependent and Independent Variables 42 3.3 Research Design 43 3.3.1 Population 44 3.3.2 Sampling Procedure 44 3.3.3 Data Collection 45 3.3.4 Data Analysis Procedure 45 3.4 Status of Implementation of P.M.S 46 3.5 Problem Highlights 47 3.6 Conceptual Framework for Evaluation of Management 50 CHAPTER 4: RESEARCH FINDINGS & ANALYSIS 52 4.1 Introduction 52 4.3 Demographic Presentation of Respondents 53 4.4 Presentation & Interpretation of findings 54 4.4 Identifying Gaps within the Appraisal System 54 4.4.1 Impacts of the new Performance Management System 56 4.4.2 Comparison between old and New PMS 57 4.4.3 Assessing the future state of the new PMS 59 4.4.4 Categorical Conclusion of the new PMS 60 4.5 Summary of Findings 61 4.6 Limitations of Study 63 4.8 Comparing the old, the New & Future of PMS by Gender 65 4.8.1 Comparing the old, new & Future PMS by Age-Range 66 4.8.2 Comparing the old, new & Future PMS by Work Exp. 67 4.8.3 Comparing the old, new & Future PMS by Position 68 4.8.4 General Comparison of the old, New & Future PMS 69 4.8.5 Summary of factors explaining Gaps 73 4.8.6 Bridging the Gaps 76 4.8.7 Conclusion of Analysis 78 CHAPTER: 5 CONCLUSIONS & RECOMMENDATIONS 79 5.1 Introduction 79 5.2 Conclusions on Achievement of Research Objectives 79 5.3 Suggestions for further studies 79 5.3.1 Proposed Research Questions 83 BIBLIOGRAPHY 84 APPENDIX 87 1.Letter for Data Collection 87 2.Research Questionnaire 88 국문초록 93 ACKNOWLEDGEMENT 96 | - |
dc.format | application/pdf | - |
dc.format.extent | 957098 bytes | - |
dc.format.medium | application/pdf | - |
dc.language.iso | en | - |
dc.publisher | 서울대학교 행정대학원 | - |
dc.subject | Identifying gaps | - |
dc.subject | Performance Appraisal | - |
dc.subject | Performance Management | - |
dc.subject.ddc | 350 | - |
dc.title | Evaluation of Performance Management Gap in the Case of Ministry of Power The Impact of Performance Management System on Employees Productivity | - |
dc.title.alternative | 에너지부 사례를 중심으로 성과관리의 차이에 대한 평가: 성과관리시스템이 근로자 생산성에 미치는 영향 | - |
dc.type | Thesis | - |
dc.description.degree | Master | - |
dc.contributor.affiliation | 행정대학원 행정학과 | - |
dc.date.awarded | 2017-08 | - |
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