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Will a Good Citizen Actively Support Organizational Change? Investigation of Psychological Processes Underlying Active Change Support

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Authors
Kim, TaiGyu
Issue Date
2008
Publisher
College of Business Administration (경영대학)
Citation
Seoul Journal of Business Vol14(1): 79~104(2008)
Keywords
organizational change; organizational citizenship behavior; change support
Abstract
The present study investigated motivational factors of employee’s
active change support (ACS). It also investigated good citizens’ response
to the change by highlighting convergence and divergence of
motivational factors between ACS and traditional extra-role behavior.
The findings based on 166 staff responses and 346 supervisor
assessments in a hospital that recently implemented a sharedgovernance
structure suggest that active change support is a result of
an active thinking process that involves perception of potential benefit
from change but not necessarily the consequence of conventional
predictors of extra-role behaviors (i.e., positive attitudes). The findings
also suggest that good citizens are not necessarily the supporters of
organizational change and that in actuality they confront motivational
dilemma especially when they hold high quality relationship with their
employer because they are reluctant to challenge the status quo.
ISSN
1226-9816
Language
English
URI
http://hdl.handle.net/10371/1789
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College of Business Administration/Business School (경영대학/대학원)Dept. of Business Administration (경영학과)Seoul Journal of BusinessSeoul Journal of Business Volume 14, Number 1/2 (2008)
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