공급체인관리를 위한 정보시스템 활용에 적합한 조직구조에 관한 연구

Abstract

The objective of this study is to suggest organizational types for efficient utilization of

information system for supply chain management. For this, this study derives applicable

organizational types for supply chain management by investigating the level of formalization

of exclusive department for supply chain management and the hierarchical relationship

between the exclusive department and other functional areas. And then, this study identifies

organizational characteristics, which have significant influences on information system

performance, by examining the difference in performance among the proposed

organizational types.

From the results of Cross-Tab, ANOVA, and Duncan multiple range test, we find that, in

the stages from introduction to internal integration of information systems, a range of control

by exclusive department for supply chain management is inevitable to set up the foundations

for integrated supply chain information systems. However, in external integration stage, too

excessive formalization and centralization may threaten the complete integration and full

utilization of information systems. Thus, the conversion from control-focused organizational

type such as Functional Organization or Process Line Organization into coordination-focused type such as Process Staff Organization should be considered depending on firm characteristics

and environmental change. Conclusively, it is empirically disclosed that the flexible adoption

of the proposed organizational types is required for the successful construction of integrated

supply chain information systems.