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서비스 經營成果 評價에 關한 硏究 : DEA를 利用한 銀行의 營業店 評價 : A)Study of measuring service operations efficiency : an application to bank branches by data envelopment analysis(DEA)
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | 곽수일 | - |
| dc.contributor.author | 김연성 | - |
| dc.date.accessioned | 2010-02-04T01:15:50Z | - |
| dc.date.available | 2010-02-04T01:15:50Z | - |
| dc.date.copyright | 1997. | - |
| dc.date.issued | 1997 | - |
| dc.identifier.uri | http://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000078930 | kog |
| dc.identifier.uri | https://hdl.handle.net/10371/49125 | - |
| dc.description | 학위논문(박사)--서울大學校 大學院 :經營學科 經營學專攻,1997. | ko |
| dc.format.extent | ix, 116 p. | ko |
| dc.language.iso | ko | ko |
| dc.publisher | 서울大學校 大學院 | ko |
| dc.subject | 서비스 경영효율성 | ko |
| dc.subject | 고객만족도지수 | ko |
| dc.subject | DEA-CSI 매트릭스 | ko |
| dc.subject | 은행 영업점 | ko |
| dc.title | 서비스 經營成果 評價에 關한 硏究 : DEA를 利用한 銀行의 營業店 評價 | ko |
| dc.title.alternative | A)Study of measuring service operations efficiency : an application to bank branches by data envelopment analysis(DEA) | ko |
| dc.type | Thesis | - |
| dc.contributor.department | 經營學科 經營學專攻 | - |
| dc.description.degree | Doctor | ko |
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