A Reference Model of Internet Service Provider Businesses

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Altmann, Jorn
Issue Date
ICTEC 2000
ICTEC2000, 3rd International Conference on Telecommunication and Electronic Commerce, Dallas, Texas, USA, November 2000
This paper presents a reference model of Internet businesses that
facilitates the description of business models and business relationships of
Internet service providers (ISP). The model also helps to understand the value
proposition chain in the ISP market. The reference model is introduced by
defining the basic roles that a business can play on the Internet. These basic
roles are the building blocks of business models of ISPs and are essential to
analyze the business relationships between ISPs.
We also examine some ISP business models, in order to demonstrate
how ISPs address market niches by offering certain Internet services. The
provisioning of these Internet services requires that ISPs establish business
relationships with other ISPs. The analysis of these business relationships
reveals important aspects of their business models.
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College of Engineering/Engineering Practice School (공과대학/대학원)Program in Technology, Management, Economics and Policy (협동과정-기술·경영·경제·정책전공)Others_협동과정-기술·경영·경제·정책전공
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