Browse

중환자실 간호사의 의사소통 난이도, 중요도 및 만족도에 관한 인식과 환자 가족과의 의사소통 장애에 대한 조사연구
ICU Nurses' Perceptions of Communication Difficulties, Importance, Satisfaction and Communication Barrier with Patient Families

Cited 0 time in Web of Science Cited 0 time in Scopus
Authors
안정원; 김금순
Issue Date
2013-04
Publisher
서울대학교 간호과학연구소
Citation
Perspectives in Nursing Science, Vol.10 No.1, pp. 12-23
Keywords
NursesIntensive care unitsCommunicationFamilyCommunication barrier간호사중환자실의사소통가족의사소통장애
Abstract
Purpose: This study was conducted to investigate ICU nurses’ perceptions of communication difficulties, the importance of and satisfaction with communication with doctors, other nurses, patients, and family, as well as to explore communication barrier with patient families. Methods: Investigators developed a 15-item communication perception questionnaire and 58-item communication barrier questionnaire. Communication barrier included 4 domains: nurses, family, environment, and patient condition. A total of 151 ICU nurses with a minimum of one year of ICU experience participated. Results: ICU patients (3.38±0.73) were the most difficult group to communicate with, followed by family (3.32±0.72), senior nurses (3.25±0.74), doctors (3.21±0.68), and nurse colleagues (2.64±0.73). Doctors (4.61±0.53) were the most important group to communicate with, followed by nurse colleagues (4.52±0.54), patients (4.49±0.58), senior nurses (4.44±0.55), and family (4.43±0.61). Satisfaction with communication was the highest with colleague nurses (3.60±0.68), then senior nurses (3.37±0.74), family (3.18±0.71), patients (3.09±0.75), and doctors (3.06±0.83).The total score of the communication barrier was 2.83±0.52, where each domain was scored as follows: patient condition 3.13±0.74, nurses 2.83±0.60, environment 2.81±0.66, and family 2.76±0.57. The ICU nurses reported that communication was difficult due to ‘sudden deterioration in the patient’s condition’, ‘being too busy’, ‘a noisy environment’, and ‘information not being shared between family members.’ Significant differences were noted by age, clinical experience, and marital status of nurse respondents. Conclusion: The findings indicated that development of a protocol on communication between nurses and doctors as well as development of an educational program on communication skills are necessary.
ISSN
2288-2898
Language
Korean
URI
http://hdl.handle.net/10371/86575
Files in This Item:
Appears in Collections:
College of Nursing (간호대학)The Research Institute of Nursing Science (간호과학연구소)Perspectives in Nursing Science (간호학의 지평)Perspectives In Nursing Science (간호학의 지평) Volume 10 Number 1/2(2013)
  • mendeley

Items in S-Space are protected by copyright, with all rights reserved, unless otherwise indicated.

Browse