환자안전과 관련된 병원환경 및 의사소통과정에 대한 한국 간호사의 인식조사

Abstract

A survey was conducted with 886 nurses working at the university hospitals using the AHRQ_KR. Nurses perception of patient safety was described regarding the seven areas: working environment, manager's perception of patient safety, communication channel and process, frequency of report, overall patient safety, cooperation of managers and collaboration between units, and the number of reported cases for the medical error during the last 12 months. We found that Korean nurses perception evaluated by the AHRQ_KR ranged from 3.33 to 4.03. Nurses' perception of their work environment and communication process related to patient safety varies depending on their age, working experience, and working area. Nation wide surveys need to be conducted with other health professionals such as physicians, pharmacists, and hospital administrators. Additionally, call for investment to develop a hospital information system that can be the most cost-effective and innovative way to improve patient safety is urgent.