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온라인커뮤니케이션이 성형외과 의사-환자 관계에 미치는 영향 : The Impact of Online Communication on Doctor-Patient Relationship: Plastic Surgeon's Perspectives
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- Authors
- Issue Date
- 2007-11
- Publisher
- 대한성형외과학회
- Citation
- 대한성형외과학회지 Vol.34 No.6, pp. 697-704
- Keywords
- 의약학 ; Online communication ; Doctor-patient relationship
- Abstract
- Purpose: The objective of the study was to determine
plastic surgeons views of the effects of online communication
on the doctor-patient relationship.
Methods: Cross-sectional online survey of members
of the Korean Society of Plastic and Reconstructive
Surgeons was done to determine their evaluation on the
accuracy and the relevance of the internet health information
and their perceptions of the effects of discussing
the information with the patients on time-efficiency,
requests for specific interventions, health outcomes, and
the doctor-patient relationship. Questionnaire with 25
items were sent to the surgeons e-mails, and 111
replied. SPSS Win version 12.0 was used to analyze the
statistical differences and meanings among data.
Results: The percentage of the plastic surgeons who
were experiencing the online communication was 65.8%,
and the most frequent medium used was homepage of
the clinic/hospital. Even though the percentage of the
plastic surgeons who were utilizing the online communication
for their everyday practice was high, the percentage
of patients who visited the clinic/hospital after using
the website of the clinic/hospital was relatively low. The
effects of online communication on doctor-patient
relationship were neutral in 40 (36.0%) and positive in
39 (35.1%). The effects on the efficiency of the practice
was positive in 45 (40.5%), and the effects on the quality
of care and the patients outcome were positive in 46
(41.4%) each. Conclusion: The ratio of surgeons who are experiencing
the online communication is relatively high,
whereas the ratio of patients who are using online
communication is low. Most plastic surgeons are positive
on the effects of the online communication on doctorpatient
relationship, quality of care, and patients
outcome.
- Language
- Korean
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