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What Makes a Better Review? The Effects of Comparisons and Content Extremity on Online Review Helpfulness

DC Field Value Language
dc.contributor.advisor안중호-
dc.contributor.author오수연-
dc.date.accessioned2019-06-25T15:08:53Z-
dc.date.available2019-06-25T15:08:53Z-
dc.date.issued2012-02-
dc.identifier.other000000000201-
dc.identifier.urihttps://hdl.handle.net/10371/154503-
dc.identifier.urihttp://dcollection.snu.ac.kr/jsp/common/DcLoOrgPer.jsp?sItemId=000000000201-
dc.description학위논문 (석사)-- 서울대학교 대학원 : 경영학과, 2012. 2. 안중호.-
dc.description.abstractThis study examines some of the factors influencing the perceived helpfulness of online reviews. This study argues that the content of the written review plays a role in review helpfulness. Using 2,587 reviews collected from Amazon.com, I found that product comparisons, review content extremity and reviewer characteristics positively influenced review helpfulness. Review biasedness is stronger for search goods than for experience goods.-
dc.format.extent32-
dc.language.isoeng-
dc.publisher서울대학교 대학원-
dc.subject.ddc658-
dc.titleWhat Makes a Better Review? The Effects of Comparisons and Content Extremity on Online Review Helpfulness-
dc.typeThesis-
dc.typeDissertation-
dc.description.degreeMaster-
dc.contributor.affiliation경영학과-
dc.date.awarded2012-02-
dc.contributor.majorMIS-
dc.identifier.holdings000000000006▲000000000011▲000000000201▲-
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