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SERVQUAL을 이용한 약국 서비스 품질의 측정 및 평가에 관한 연구 : (A)Study on evaluating quality of service in pharmacy using SERVQUAL
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- Authors
- Advisor
- 문창규
- Issue Date
- 2005
- Publisher
- 서울대학교 대학원
- Description
- 학위논문(석사)--서울대학교 대학원 :약학과 예방임상약학전공,2005.
- Language
- Korean
- URI
- http://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000050907
https://hdl.handle.net/10371/18123
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