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참여스포츠의 서비스품질과 고객애호도의 관계
(The)Relationship between perceived service quality and customer loyalty in participant sport

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Authors
조송현
Advisor
김동진
Issue Date
2002
Publisher
서울대학교 대학원
Keywords
참여스포츠participant sport서비스품질service quality고객만족customer satisfaction고객애호도customer loyalty충성도congnitive loyalty
Description
학위논문(박사)--서울대학교 대학원 :체육교육과,2002.
Language
Korean
URI
http://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000062956

http://hdl.handle.net/10371/34668
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College of Education (사범대학)Dept. of Physical Education (체육교육과)Theses (Ph.D. / Sc.D._체육교육과)
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