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서비스 품질인증제의 개선방안에 관한 연구 : (A)Study on improvement of service quality certification
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- Authors
- Advisor
- 여정성
- Issue Date
- 2005
- Publisher
- 서울대학교 대학원
- Keywords
- 서비스 품질인증제 ; service quality certification ; 품질인증 ; service certification ; 한국서비스품질우수기업인증 ; quality certification ; 소비자정보공개정책 ; Consumer Information Disclosure Regulation ; consumer recognition
- Description
- 학위논문(석사)--서울대학교 대학원 :소비자학과,2005.
- Language
- Korean
- URI
- http://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000050884
https://hdl.handle.net/10371/42938
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