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행정구제서비스 종합만족도의 결정요인 분석 : 행정심판 및 고충처리제도 중심으로 : (An) analysis on determinants of administrative redemption service : Administrative Appleals and Complaints Handling
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | 박상인 | - |
| dc.contributor.author | 장용희 | - |
| dc.date.accessioned | 2010-03-15T22:53:18Z | - |
| dc.date.available | 2010-03-15T22:53:18Z | - |
| dc.date.copyright | 2009. | - |
| dc.date.issued | 2009 | - |
| dc.identifier.uri | http://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000039163 | kog |
| dc.identifier.uri | https://hdl.handle.net/10371/61148 | - |
| dc.description | 학위논문(석사) --서울대학교 행정대학원 :행정학과(행정학전공),2009.8. | ko |
| dc.format.extent | xi, 78 p. | ko |
| dc.language.iso | ko | ko |
| dc.publisher | 서울대학교 행정대학원 | ko |
| dc.subject | 행정구제서비스.만족도 | ko |
| dc.subject | Administrative redemption | ko |
| dc.subject | 결정요인 | ko |
| dc.subject | Administrative Appeals | ko |
| dc.subject | 인용여부 | ko |
| dc.subject | Complaints Handling | ko |
| dc.subject | 기대수준 | ko |
| dc.subject | Satisfaction | ko |
| dc.subject | 기대불일치 | ko |
| dc.subject | Determinant | ko |
| dc.subject | 회귀분석 | ko |
| dc.subject | Acceptance | ko |
| dc.subject | 행정심판 | ko |
| dc.subject | Expectation | ko |
| dc.subject | 고충민원처리 | ko |
| dc.subject | SERVQUAL | ko |
| dc.subject | SERVQUAL | ko |
| dc.title | 행정구제서비스 종합만족도의 결정요인 분석 : 행정심판 및 고충처리제도 중심으로 | ko |
| dc.title.alternative | (An) analysis on determinants of administrative redemption service : Administrative Appleals and Complaints Handling | ko |
| dc.type | Thesis | - |
| dc.contributor.department | 행정학과(행정학전공) | - |
| dc.description.degree | Master | ko |
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