SHERP

Customizable Workflow Monitoring

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Authors
Hur, Wonchang; Bae, Hyerim; Kang, Suk-Ho
Issue Date
2003-12
Publisher
SAGE Publications
Citation
Concurrent Engineering, 11(4): 313-325
Keywords
customizationWFMSbusiness processworkflow monitoring
Abstract
We have considered the customization of monitoring services in Workflow Management System (WFMS). WFMS is a software tool
to manage business processes effectively and efficiently. An important function of WFMS is monitoring, and WFMS usually involves many
monitoring users having different responsibilities, roles, and preferences. The purpose of this paper is to develop a framework of customization
for workflow monitoring that can produce a monitoring environment fitted to each user’s requirements. We have identified four components in
customizing the workflow monitoring: data objects, analysis methods, presentation styles, and audit events. We have also developed a
customization model, called monitoring template, to combine the components. A participant can specify each of the components on a template
based on the participant’s own preference, which will then be used to provide workflow monitoring services that are automatically customized
for the user. A prototype system has been implemented on top of a commercial WFMS to demonstrate the effectiveness of the customizable
workflow monitoring.
ISSN
http://dx.doi.org/10.1177/1063293X03039903
1063-293X
Language
English
URI
http://hdl.handle.net/10371/7638
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College of Engineering/Engineering Practice School (공과대학/대학원)Dept. of Industrial Engineering (산업공학과)Journal Papers (저널논문_산업공학과)
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