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Customizable Workflow Monitoring
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Web of Science
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- Authors
- Issue Date
- 2003-12
- Publisher
- SAGE Publications
- Citation
- Concurrent Engineering, 11(4): 313-325
- Keywords
- customization ; WFMS ; business process ; workflow monitoring
- Abstract
- We have considered the customization of monitoring services in Workflow Management System (WFMS). WFMS is a software tool
to manage business processes effectively and efficiently. An important function of WFMS is monitoring, and WFMS usually involves many
monitoring users having different responsibilities, roles, and preferences. The purpose of this paper is to develop a framework of customization
for workflow monitoring that can produce a monitoring environment fitted to each users requirements. We have identified four components in
customizing the workflow monitoring: data objects, analysis methods, presentation styles, and audit events. We have also developed a
customization model, called monitoring template, to combine the components. A participant can specify each of the components on a template
based on the participants own preference, which will then be used to provide workflow monitoring services that are automatically customized
for the user. A prototype system has been implemented on top of a commercial WFMS to demonstrate the effectiveness of the customizable
workflow monitoring.
- ISSN
- http://dx.doi.org/10.1177/1063293X03039903
1063-293X
- Language
- English
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