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Issue Date	Title / Author(s) / Citation	File	Altmetrics
2009	Application of fault tree analysis to the service process: service tree analysis approach Geum, Youngjung; Seol, Hyeonju; Lee, Sungjoo; Park, Yongtae JOURNAL OF SERVICE MANAGEMENT; Vol.20 3-4; 433-454	DOI
2011-02	결합 신뢰성 중요도를 고려한 Service Tree분석 황영훈	link