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Issue Date	Title / Author(s) / Citation	File	Altmetrics
	The linkages between alternative models measuring service quality Park, Sang-June; Yi, Youjae; Lee, Yeong-Ran Total Quality Management and Business Excellence	DOI
	What drives firms to invest in training and developing employees? Time-dependent effects of firm internal and external contingencies Sung, Sun Young; Choi, Jin Nam International Journal of Human Resource Management	DOI