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한국전력의 서비스 품질이 고객만족에 미치는 영향 : Effects of service quality of KEPCO on customer satisfaction
DC Field | Value | Language |
---|---|---|
dc.contributor.advisor | 이승종 | - |
dc.contributor.author | 김동희 | - |
dc.date.accessioned | 2019-07-09T15:32:18Z | - |
dc.date.available | 2019-07-09T15:32:18Z | - |
dc.date.issued | 2011-08 | - |
dc.identifier.other | 000000032200 | - |
dc.identifier.uri | https://hdl.handle.net/10371/157107 | - |
dc.identifier.uri | http://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000032200 | ko_KR |
dc.description | 학위논문 (석사)-- 서울대학교 대학원 : 공기업정책학과, 2011.8. 이승종. | - |
dc.format.extent | vi, 73 p. | - |
dc.language.iso | kor | - |
dc.publisher | 서울대학교 대학원 | - |
dc.subject | 서비스 품질 | - |
dc.subject | 고객만족 | - |
dc.subject | 기업홍보 | - |
dc.subject | 조절효과 | - |
dc.subject | service quality | - |
dc.subject | customer satisfaction | - |
dc.subject | corporate public relations | - |
dc.subject | moderating effects | - |
dc.title | 한국전력의 서비스 품질이 고객만족에 미치는 영향 | - |
dc.title.alternative | Effects of service quality of KEPCO on customer satisfaction | - |
dc.type | Thesis | - |
dc.type | Dissertation | - |
dc.description.degree | Master | - |
dc.contributor.affiliation | 공기업정책학과 | - |
dc.date.awarded | 2011-08 | - |
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