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A Study on the Quality Factors and Customer Satisfaction of Mobile Banking Service using Kano Model
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Shin, Jaeho | - |
| dc.date.accessioned | 2021-04-12T04:50:53Z | - |
| dc.date.available | 2021-04-12T04:50:53Z | - |
| dc.date.issued | 2020-12-31 | - |
| dc.identifier.uri | https://hdl.handle.net/10371/173953 | - |
| dc.language.iso | en | ko_KR |
| dc.publisher | 서울대학교 경영정보연구소 | ko_KR |
| dc.title | A Study on the Quality Factors and Customer Satisfaction of Mobile Banking Service using Kano Model | ko_KR |
| dc.type | SNU Journal | ko_KR |
| dc.contributor.AlternativeAuthor | 신재호 | - |
| dc.citation.journaltitle | Journal of information and operations management | ko_KR |
| dc.citation.endpage | 68 | ko_KR |
| dc.citation.number | 2 | ko_KR |
| dc.citation.startpage | 57 | ko_KR |
| dc.citation.volume | 30 | ko_KR |
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