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A Study on the Quality Factors and Customer Satisfaction of Mobile Banking Service using Kano Model

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dc.contributor.authorShin, Jaeho-
dc.date.accessioned2021-04-12T04:50:53Z-
dc.date.available2021-04-12T04:50:53Z-
dc.date.issued2020-12-31-
dc.identifier.urihttps://hdl.handle.net/10371/173953-
dc.language.isoenko_KR
dc.publisher서울대학교 경영정보연구소ko_KR
dc.titleA Study on the Quality Factors and Customer Satisfaction of Mobile Banking Service using Kano Modelko_KR
dc.typeSNU Journalko_KR
dc.contributor.AlternativeAuthor신재호-
dc.citation.journaltitleJournal of information and operations managementko_KR
dc.citation.endpage68ko_KR
dc.citation.number2ko_KR
dc.citation.startpage57ko_KR
dc.citation.volume30ko_KR
Appears in Collections:
College of Business Administration/Business School (경영대학/대학원)Institute of Information and Operation Management (경영정보연구소)Journal of information and operations management (경영정보논총)Journal of information and operations management vol.30(2) (2020) (경영정보논총)
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