Evaluation of mobile applications for disaster responses through personas and scenarios

Abstract

Disasters are constantly affecting Asia. To minimize the damage, it is important to have an immediate and effective response, which requires multiple stakeholders of the disaster scenarios to communicate. After identifying stakeholders and their needs through personas and scenarios illustrating earthquake situations, we evaluated existing mobile applications with the needs for disaster responses, earthquake in particular. The findings of this study suggest design implications for creating mobile applications to support multiple stakeholders for disaster responses.