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S사의 고객만족을 위한 경영혁신 사례 분석
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- Authors
- Advisor
- 김수욱
- Issue Date
- 2009
- Publisher
- 서울대학교 대학원
- Keywords
- 고객만족 ; Customer satisfaction ; 고객가치 ; Customer value ; 지식경영 ; 6sigma ; 6시그마 ; Knowledge management ; B2C ; B2B ; B2B ; B2C
- Description
- 학위논문(석사) --서울대학교 대학원 :경영학과(SNU MBA 생산관리전공), 2009.2.
- Language
- Korean
- URI
- http://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000037931
https://hdl.handle.net/10371/28718
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