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참여스포츠의 서비스품질과 고객애호도의 관계 : (The)Relationship between perceived service quality and customer loyalty in participant sport
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- Authors
- Advisor
- 김동진
- Issue Date
- 2002
- Publisher
- 서울대학교 대학원
- Keywords
- 참여스포츠 ; participant sport ; 서비스품질 ; service quality ; 고객만족 ; customer satisfaction ; 고객애호도 ; customer loyalty ; 충성도 ; congnitive loyalty
- Description
- 학위논문(박사)--서울대학교 대학원 :체육교육과,2002.
- Language
- Korean
- URI
- http://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000062956
https://hdl.handle.net/10371/34668
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