Service loyalty 형성과정의 Dual Path 모형에 관한 연구 : Intrinsic Path와 Extrinsic Path의 상대적 영향을 중심으로

나선아

서울대학교 중앙도서관

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Service loyalty 형성과정의 Dual Path 모형에 관한 연구 : Intrinsic Path와 Extrinsic Path의 상대적 영향을 중심으로 : Dual Path Model in Service Loyalty Formation Process : investigating the relative influence of intrinsic and extrinsic path

DC Field	Value	Language
dc.contributor.advisor	이유재	-
dc.contributor.author	나선아	-
dc.date.accessioned	2010-01-16T14:19:46Z	-
dc.date.available	2010-01-16T14:19:46Z	-
dc.date.copyright	2003.	-
dc.date.issued	2003	-
dc.identifier.uri	http://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000059721	kor
dc.identifier.uri	https://hdl.handle.net/10371/34680	-
dc.description	학위논문(박사)--서울대학교 대학원 :경영학과 경영학전공,2003.	ko
dc.format.extent	xi, 199 p.	ko
dc.language.iso	ko	ko
dc.publisher	서울대학교 대학원	ko
dc.subject	Service Loyalty	ko
dc.subject	Service loyalty	ko
dc.subject	Intrinsic Path	ko
dc.subject	Intrinsic path	ko
dc.subject	Extrinsic Path	ko
dc.subject	Extrinsic path	ko
dc.subject	서비스품질	ko
dc.subject	Service quality	ko
dc.subject	CS	ko
dc.subject	Cs	ko
dc.subject	고객신뢰	ko
dc.subject	Customer trust	ko
dc.subject	브랜드 퍼스낼리티	ko
dc.subject	Brand personality	ko
dc.subject	브랜드 아이덴티티 매력도	ko
dc.subject	Brand identity attractiveness	ko
dc.subject	브랜드 동일시	ko
dc.subject	Brand identification	ko
dc.subject	태도적 충성도	ko
dc.subject	Attitudinal loyalty	ko
dc.subject	행동적 충성도	ko
dc.subject	Behavioral loyalty	ko
dc.subject	과정품질	ko
dc.subject	Process quality	ko
dc.subject	결과품질	ko
dc.subject	Outcome quality	ko
dc.subject	서비스환경품질	ko
dc.subject	Servicescape loyalty	ko
dc.subject	쾌락적 서비스	ko
dc.subject	Hedonic service. utilitarian service	ko
dc.subject	실용적 서비스	ko
dc.subject	Service economy	ko
dc.subject	서비스 경제	ko
dc.subject	Hygiene factor	ko
dc.subject	위생요인	ko
dc.subject	Motivator factor	ko
dc.subject	동기요인	ko
dc.title	Service loyalty 형성과정의 Dual Path 모형에 관한 연구 : Intrinsic Path와 Extrinsic Path의 상대적 영향을 중심으로	ko
dc.title.alternative	Dual Path Model in Service Loyalty Formation Process : investigating the relative influence of intrinsic and extrinsic path	ko
dc.type	Thesis	-
dc.contributor.department	경영학과 경영학전공	-
dc.description.degree	Doctor	ko

Appears in Collections:

College of Business Administration/Business School (경영대학/대학원)
- Dept. of Business Administration (경영학과)
  - Theses (Ph.D. / Sc.D._경영학과)

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