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Change-oriented organizational citizenship behavior: effects of work environment characteristics and intervening psychological processes

Cited 194 time in Web of Science Cited 202 time in Scopus
Authors
Choi, Jin Nam
Issue Date
2007-01-05
Publisher
Wiley-Blackwell
Citation
Journal of Organizational Behavior, 28, 467-484
Abstract
Organizational citizenship behavior (OCB) has attracted major research effort for the last two decades. The vast majority of studies of OCB have been devoted to affiliative forms of such behavior including interpersonal helping, courtesy, and compliance, which are intended to maintain and reinforce the status quo. The present study attends to another form of OCB that challenges the status quo through suggestions for constructive changes in work methods, processes, and policies. This study identifies a set of workplace characteristics that predict change-oriented OCB. Multi-level analyses of large-scale longitudinal data showed that strong vision and innovative climate predicted change-oriented OCB via both individual- and cross-level processes. These contextual influences were mediated by two intervening variables: psychological empowerment and felt responsibility for change. The results suggest that change-oriented OCB is significantly predicted by only organizational characteristics. Group-level dynamics may be less important for understanding challenging types of OCB than for affiliative types such as helping or compliance.
ISSN
0894-3796
Language
English
URI
https://hdl.handle.net/10371/47547
DOI
https://doi.org/10.1002/job.433
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College of Business Administration/Business School (경영대학/대학원)Dept. of Business Administration (경영학과)Journal Papers (저널논문_경영학과)
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