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서비스 經營成果 評價에 關한 硏究 : DEA를 利用한 銀行의 營業店 評價
A)Study of measuring service operations efficiency : an application to bank branches by data envelopment analysis(DEA)

DC Field Value Language
dc.contributor.advisor곽수일-
dc.contributor.author김연성-
dc.date.accessioned2010-02-04T01:15:50Z-
dc.date.available2010-02-04T01:15:50Z-
dc.date.copyright1997.-
dc.date.issued1997-
dc.identifier.urihttp://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000078930kog
dc.identifier.urihttp://hdl.handle.net/10371/49125-
dc.description학위논문(박사)--서울大學校 大學院 :經營學科 經營學專攻,1997.ko
dc.format.extentix, 116 p.ko
dc.language.isokoko
dc.publisher서울大學校 大學院ko
dc.subject서비스 경영효율성ko
dc.subject고객만족도지수ko
dc.subjectDEA-CSI 매트릭스ko
dc.subject은행 영업점ko
dc.title서비스 經營成果 評價에 關한 硏究 : DEA를 利用한 銀行의 營業店 評價ko
dc.title.alternativeA)Study of measuring service operations efficiency : an application to bank branches by data envelopment analysis(DEA)ko
dc.typeThesis-
dc.contributor.department經營學科 經營學專攻-
dc.description.degreeDoctorko
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College of Business Administration/Business School (경영대학/대학원)Dept. of Business Administration (경영학과)Theses (Ph.D. / Sc.D._경영학과)
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