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서비스 품질에 관한 종합적 고찰: 개념 및 측정을 중심으로

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Authors
이유재; 이준엽
Issue Date
1997-12
Publisher
서울대학교 경영대학 경영연구소
Citation
경영논집, Vol.31 No.3/4, pp. 249-283
Keywords
249-283
Description
1997-12
ISSN
1229-0491
Language
Korean
URI
https://hdl.handle.net/10371/52828
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College of Business Administration/Business School (경영대학/대학원)Institute of Management Research (경영연구소)경영논집경영논집 vol.31 (1997)
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