Social Carrier Recommendation for Selecting Services in Electronic Telecommunication Markets

Abstract

The proliferation of telecommunication services and the need to manage quality of service on an end

to end basis require an approach for automatically selecting services that provide su cient quality of service at minimal cost An agent based approach is appropriate for such a purpose For this reason􀀀 this paper presents a social carrier recommendation method􀀀 which is an essential component of application

level end to end quality of service management as well as a way to make the nal step towards electronic telecommunication markets For electronic telecommunication markets􀀀 the proposed approach provides a consumer based evaluation of services as well as rational user agents that select services and carriers based on needs􀀀 oered prices􀀀 and ratings Therefore􀀀 this approach complements existing market mechanisms that either provide means to buy services or intend to improve sales and customer service of carriers