IT and Administrative Innovation In Korea: How Does IT Affect Organizational Performance?

Abstract

Because of Korea's nationwide Internet capacity, information technology is accelerating the development of electronic democracy and the informatization of public administration in that country. This article analyzes how information technology affects organizational development, using the Korea Procurement Service as a case study. Based on Rockart, Earl, and Ross's model, this study focuses on four aspects of redesign-operational redesign, support redesign, managerial redesign, and network process redesign. By exploring the link between information technology and other organizational factors, this article explores the effect of the introduction of an electronic system into this agency, which traditionally had a reputation for little corruption and red tape in Korea. Relying on previous studies and statistical data, this study explains the extraordinarily high performance of the Korea Procurement Service and analyzes the effects of information technology on the achievement of service efficiency and corruption control.