Factors Influencing Public Employee Engagement and Its Impact on Organizational Performance

Abstract

The purpose of this study was to explore the factors influencing employee engagement and its possible outcomes. Using data from a large-scale survey of employees in 72 US federal government agencies, and several organizational factors in public setting as control variables, the study empirically tested three contextual factors(participative leadership support, organizational fairness, and supportiveness of organizational context) that influence employee engagement in federal agencies. The study also examined the mediating role of employee engagement between the three contextual variables and organizational performance. The results indicate that participative leadership support and supportiveness of organizational context predict employee engagement. In addition, employee engagement mediated the relationship between antecedents and organizational performance.