The Informal Structure and Job Satisfaction in a Hospital Organization: A Case Study

Abstract

This paper is a sociological analysis of a hospital as a complex organization focusing on such human relational aspects as motivation, leadership, and communication among the various groups of personnel. The question is raised on whether traditional norms and patterns of behavior (termed as familism) in formal organizations have any effect on job satisfaction of organizational members and how much of the differences in informal structure and job satisfaction are attributed to the various group characteristics consisting of the hospital personnel.