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A Study of Performance Information Use and Credibility in Performance Management Systems: Focusing on the Self-Evaluation System

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Issue Date
2015
Publisher
Graduate School of Public Administration, Seoul National University
Citation
Korean Journal of Policy Studies, Vol.30 No.2, pp. 23-45
Keywords
Public Performanceperformance management systemperformance information use
Abstract
This study aims to identify types of information use in South Koreas performance management system and the level of credibility accorded to these types of information use, along with the factors that affect them. The results show that use of performance measures is passive rather than instrumental and conceptual, while credibility accorded the system is low, and that the main factors that influence the systems use and credibility are leadership commitment and usefulness of information. These findings suggest that the current performance management system in Korea is not being well used and that a change is in order. In particular, external factors, such as reform of the U.S. system, might act as key drivers for change in the near future.
ISSN
1225-5017
Language
English
URI
https://hdl.handle.net/10371/95339
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Graduate School of Public Administration (행정대학원)Dept. of Public Administration (행정학과)Korean Journal of Policy Studies (정책논총, KJPS)Korean Journal of Policy Studies (정책논총) vol.30 no.1-3 (2015)
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