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Issue Date	Title / Author(s) / Citation	File	Altmetrics
2009	S사의 고객만족을 위한 경영혁신 사례 분석 황석현	link
2022-09	Emotional and Cognitive Determinants of Retail Salespersons Emotional Labor and Adaptive Selling Behavior Kim, Joonhwan; Chu, Wujin; Lee, Sungho Journal of Distribution Science, Vol.20 No.9, pp.109-126	DOI