Publications
Detailed Information
서비스 經營成果 評價에 關한 硏究 : DEA를 利用한 銀行의 營業店 評價 : A)Study of measuring service operations efficiency : an application to bank branches by data envelopment analysis(DEA)
Cited 0 time in
Web of Science
Cited 0 time in Scopus
- Authors
- Advisor
- 곽수일
- Issue Date
- 1997
- Publisher
- 서울大學校 大學院
- Keywords
- 서비스 경영효율성 ; 고객만족도지수 ; DEA-CSI 매트릭스 ; 은행 영업점
- Description
- 학위논문(박사)--서울大學校 大學院 :經營學科 經營學專攻,1997.
- Language
- Korean
- URI
- http://dcollection.snu.ac.kr:80/jsp/common/DcLoOrgPer.jsp?sItemId=000000078930
https://hdl.handle.net/10371/49125
- Files in This Item:
- There are no files associated with this item.
Item View & Download Count
Items in S-Space are protected by copyright, with all rights reserved, unless otherwise indicated.