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Showing results 1 to 4 of 4

Issue Date	Title / Author(s) / Citation	File
2004-06	A Model of Free Riding Incentives in Franchise Chains Lee, Janghyuk Seoul Journal of Business, Vol.10 No.1, pp. 81-104	view file
2011-08	(The) use of segmentation to match consumer expectation on service quality with product design 김다영	link
2013-08	A Study of the Quality Dimensions and Consumer Satisfaction in Korean Health Examination Service 강세원	view file
2014-04	서비스품질 연구에 관한 종합적 고찰: 최근 10년(2004∼2013)의 연구를 중심으로 이유재; 이청림 마케팅관리연구 Vol.19 No.2, pp. 1-43